Privacy statement

Privacy Policy - Mobisite.nl
Last updated: September 23, 2024

In this Privacy Policy, we describe how Mobisite collects, uses, and shares your personal data when you visit, use, or make a purchase on mobisite.nl or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, the terms "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or any other person whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

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Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

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How We Collect and Use Your Personal Data
To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use depends on your interactions with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

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What Personal Data We Collect
The type of personal data we obtain about you depends on your interactions with our Site and your use of our Services. When we use the term "personal data," we refer to data that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal data we collect.

• Information We Collect Directly from You:
  The information you provide to us directly through our Services may include:

  • Contact details, including your name, address, phone number, and email address.

  • Order details, including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account details, including your username, password, security questions, and other information used for account security.

  • Customer support information, including the information you wish to include in communications with us, such as when you send a message through the Services.

  For some features of the Services, it may be necessary for you to provide us directly with certain information about yourself. You may choose not to provide this information, but in that case, you may not be able to use or access these features.

• Information We Collect About Your Use:
  We may also automatically collect certain information about your interactions with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you visit and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information about your interactions with the Services.

• Information We Obtain from Third Parties:
  Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit card, or debit card details, billing address) to process your payments, fulfill your orders, and provide the products or services you have requested, so that we can perform the contract we have with you.

  When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software development kits, third-party libraries, and cookies.

  All information we obtain from third parties is processed in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.

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How We Use Your Personal Data

• Provision of Products and Services: We use your personal data to provide you with the Services in accordance with the contract we have with you. This includes, among other things, processing payments, fulfilling orders, and sending notifications regarding your account, purchases, returns, exchanges, or other transactions.

• Marketing and Advertising: We may use your personal data for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or mail, and showing you advertisements for products or services.

• Security and Fraud Prevention: We use your personal data to detect, investigate, or take action on potentially fraudulent, illegal, or malicious activities.

• Communication and Service Improvement: We use your personal data to provide you with customer support and improve our Services.

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Cookies
Like many other websites, we use cookies on our Site. Cookies help us support and improve our Services, perform analytics, and better understand user interactions with the Services.

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How We Disclose Personal Data
In certain circumstances, we may disclose your personal data to third parties for contract performance, legitimate purposes, and other reasons consistent with this Privacy Policy.

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Third-Party Websites and Links
Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or operated by us, it is important to read their privacy and security policies and terms of use.

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Children's Data
The Services are not intended for children, and we do not knowingly collect personal data about children.

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Security and Retention of Your Data
No security measure is perfect, and we cannot guarantee "perfect security." Additionally, the data you send us may not be secure during transmission.

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Your Rights
Depending on your place of residence, you may have some or all of the following rights regarding your personal data:

• Right to access

• Right to deletion

• Right to rectification

• Right to data portability

• Right to opt out of sale, sharing, or targeted advertising

• Right to restrict processing

• Right to withdraw consent

• Right to object to a decision

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Complaints
If you have complaints about how we process your personal data, you can contact us using the contact details below.

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International Users
Your personal data may be transferred, stored, and processed outside the country where you reside.

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Contact
If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please contact us at info@mobisite.nl or at the following address: Dreef 74, Leersum, 3956 EV, NL.